Welcome to VKe Store (operated by Viswakarma Enterprises). We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with us.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our store. This includes:
- Personal Identifiers: Your name, shipping address, billing address, phone number, and email address (e.g., used when you contact us via support@vkestore.in).
- Order Details: Information regarding the specific custom products you purchase.
- Payment Information: Payment processing is handled securely by encrypted third-party payment gateways (such as authorized UPI apps, net banking, or card networks). We do not directly store your credit card numbers or UPI PINs on our servers.
2. How We Use Your Information
We use the information we collect for the following business purposes:
- Fulfillment: To process, print, and ship your custom on-demand orders via our manufacturing and shipping partners (such as Qikink).
- Customer Support: To respond to your queries, handle claims for defects, or manage delivery issues sent to our customer care channels.
- Order Updates: To send transaction confirmations, tracking details, and order receipts.
3. Sharing Your Information
We do not sell your personal information to third parties. We only share data with trusted service providers essential to running our business:
- Fulfillment Partners: Your name, product choice, and delivery address are shared with our print-on-demand and logistics partners to manufacture and deliver your order.
- Payment Gateways: Necessary checkout data is processed through secure digital payment systems.
- Legal Requirements: We may disclose your information if required to do so by applicable Indian law or in response to valid legal requests by public authorities.
4. Data Security
We implement standard technical and administrative security measures to protect your data from unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
Depending on your location, you have the right to request access to the personal data we hold about you, request corrections to inaccurate details, or request that we delete your data (subject to legal obligations like pending order fulfillment or accounting audits).
6. Updates to This Policy
We may modify this Privacy Policy from time to time to reflect changes in our practices or operational, legal, or regulatory reasons. The “Last updated” date at the top will be updated accordingly.
Contact Us
If you have any questions, concerns, or requests regarding your personal data, please contact us at:
Phone: +91 9204756402
Business Name: Viswakarma Enterprises (VKe Store)
Email: support@vkestore.in